Our team is dedicated to helped you locate and utilize resources.

General Questions

What happens if I do not like the person working with me?

If any family member or client is not entirely pleased with the caregiver, simply contact the office and let us know! We will quickly assign another caregiver to the case and follow up the following day to receive feedback.

How is the plan of care created?

A Faithful Nurses Healthcare, Inc nurse will visit the client's home and "open the case". What that means is they will do multiple assessments such as a mini-mental task to test cognition or fall risk assessment. We evaluateyour home and make suggestions of any high fall risk areas, ensure the client has all the equipment they need (i.e., elevated toilet seat, grab bars, walker, etc.) and complete a plan of care. A plan of care is an instruction sheet for caregivers.

What insurance do you accept?

We do accepted private pay as well as insurance. The insurance we do accept at the moment are United Healthcare, Blue Cross & Blue Shield( Healthy Blue) , AmeriHealth Caritas ,Wellcare of NC, Veterans, Insurance, and Medicaid of NC/SC. If you don't see your insurance listed please contact us to see what additional options can be used.

What if I do not have insurance?

We accept most insurances.However we have out of pocket pay programs and accept all major credit cards.

Do you supervise your employees?

Supervision is a very important part of home care. Too often, employees feel like they are on remote islands in their client's homes. We have unannounced supervisions every 30 days to ensure that not only our clients but employee's needs are being met.

Are your caregivers licensed, insured and bonded?

The simple answer is yes! All our caregivers are either licensed practice nurses, registered nurses, certified CNAs, or experienced office staff. This is important because the company meets and exceeds the Department of Health's necessary insurance requirements.

Appointment Questions

How soon can someone start?

We can schedule the consultation and have someone for you in a few short days.

How do you vet your employees?

We have a four point process. In additional to verified work references, background checks. We also screen for personality and bedside manner. A Faithful Nurse is a higher standard.

Safety Checklist

Safety Checklist

A quick comprehensive list of safety tips and requirements to keep your loved ones safe from others and themselves.

Caregiver Support

Caregiver Support

Thanks to Caregivers Action Network there is now a help hotline for caregivers. A listening ear and resources a dial away.

Senior Resources

Senior Resources

North Carolina and South Carolina are full of resources dedicated to the needy and the ones that support them. Click below to find some of the ones available in your area.

Mental Health

Mental Health

Mental health is important! If your support team, patient, or caregiver requires mental health services. They can be coordinated free of charge. Click below to be taken to